Privacy Policy
Last updated: February 16, 2026.
This Privacy Policy outlines how Partridge Petals (“we”, “us”, “our”) collects, uses, and discloses your personal information when you interact with www.partridgepetals.ca (“Site”) or use our services (“Services”). By accessing our Services, you consent to the practices described herein. If you do not agree, please refrain from using our Services.
Policy Updates
We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on the Site with the revised date.
Information Collection
We collect personal information directly from you, automatically through your use of the Site, and from third parties. The types of information include:
- Contact details (name, address, phone, email)
- Order and account information
- Shopping activity and preferences
- Customer support communications
We may also collect usage data via cookies and similar technologies, including device and browser information, IP address, and interaction data.
Use of Personal Information
Your information is used to:
- Provide and manage Services, process payments, fulfill orders, and facilitate returns
- Communicate with you regarding your account and transactions
- Enhance and personalize your experience
- Conduct marketing and advertising
- Detect and prevent fraud and ensure security
- Improve our Services
Cookies
We use cookies to operate and improve our Site and Services. You may manage cookie preferences through your browser settings, but disabling cookies may affect functionality.
Disclosure of Personal Information
We may share your information with:
- Service providers (e.g., IT, payment processing, shipping, analytics)
- Business and marketing partners
- Affiliates within our corporate group
- As required by law or in connection with business transactions
Sensitive personal information is not used or disclosed without your consent.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect information from individuals under 16.
Security and Retention
We implement reasonable security measures but cannot guarantee absolute protection. Personal information is retained as necessary to provide Services and comply with legal obligations.
Your Rights
Depending on your location, you may have rights to access, delete, correct, or transfer your personal information, restrict processing, withdraw consent, and appeal decisions. You may exercise these rights via our Site or by contacting us.
Complaints
If you have concerns about our data practices, contact us. You may also appeal or lodge complaints with your local data protection authority.
International Users
Your information may be processed outside your country. For transfers from Europe, we use recognized legal mechanisms to ensure adequate protection.
Contact
For questions or to exercise your rights, contact us at support@partridgepetals.ca.